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View Dealership Report - Showing 5 reports per page.
Goldstein Chry-Ply-Jeep, Latham, NY, 518 785-4156

Page 1 of 1


Report by:
Anonymous
Report is on:
Buying
Date:
August, 5 2009
Dealer Rating
Bad Good
0
0 out of 10 - Bad
Edit this report. Password Required. E-mail this report to somebody. Delete this report. Password Required. Report ID #9037

I purchased a 2008 Chrysler Crossfire from Goldstein Chrysler as a new car, however the general paint condition of the car indicated that it had been washed with dirty water and/or dirty sponges, etc. and the surface was composed of large areas of swirl marks. As was demonstrated to the dealer with photos, the car had embedded dirt in many areas, including door jambs, around hinges, under the spoiler, under the hood, as well as large quantities of tree leaves and seed pods under the hood and in the cowl area indicating it had been stored outside, and not stored indoors as indicated by the salesman. The car was purchased sight unseen by me, and shipped by sealed van; the bill of lading signed by a oldstein\'s employee confirmed that there were 21 distinct paint defects, including 1 paint chip, 16 scratches, 2 stained areas, 1 area of rubbed paint, and 1 dent. I had been promised by the sales department that the oil would be changed prior to shipment since the car had been in storage for more than a year, however when I received the car, the Flexible Service Indicator indicated that it was more than 170 days past its recommended service. When I contacted the dealer, service manager Ed Serian, I was told to send in an estimate for repairs, which I did, for the amount of $350. He then asked for an invoice to prove that I had paid for the work, which I sent him. After the invoice was received, Ed Serian sent me a letter telling me that the car was an \"aged unit\", which created the damaged condition of the car, and that prep was missed, for which he apologized. Also, that they do not service cars based on age, only on mileage (though that is Chrysler\'s recommendation). The final statement, even after the prior statement that I would be reimbursed for repairs, was that any reimbursement would be denied. I would like your assistance to encourage the dealer to do what was promised, reimburse me for the repairs to the car\'s paint, and for the oil change. Thank you.


Report by:
Peace
Report is on:
Service
Date:
January, 24 2003
Dealer Rating
Bad Good
0
0 out of 10 - Bad
Edit this report. Password Required. E-mail this report to somebody. Delete this report. Password Required. Report ID #2113

Have had many problems with my car. My car is a 1996 Chrysler Cirrus. Everytime I have taken my car to this dealer they have told me nothing is wrong with my car yet I take the car to another Chrysler Dealer just days after and they find what's wrong with it. Have had many problems with the steering wheel shaking I have spent hundreds of dollars on the car to get that fixed yet the problem is still there. They left a message on my machine asking why I hadn't been back and to call them please yet when I called them back they never returned any of my calls.


Report by:
Brad
Report is on:
Buying
Date:
September, 15 2000
Dealer Rating
Bad Good
10
10 out of 10 - Good
Edit this report. Password Required. E-mail this report to somebody. Delete this report. Password Required. Report ID #1048

Everyone at goldstein Chrysler was great. They kept me informed on the process of my pt cruiser and made the wait less stressful.


Report by:
Richard
Report is on:
Buying
Date:
July, 27 2000
Dealer Rating
Bad Good
8
8 out of 10 - Good
Edit this report. Password Required. E-mail this report to somebody. Delete this report. Password Required. Report ID #436

Purchased my PT in mid-May at MSRP. The sales people were not as well informed as I would have liked but they were decent to deal with. They gave my 5 year old a toy car.


Report by:
joe
Report is on:
Buying
Date:
July, 23 2000
Dealer Rating
Bad Good
8
8 out of 10 - Good
Edit this report. Password Required. E-mail this report to somebody. Delete this report. Password Required. Report ID #112

Sells at MSRP.. Pleasant salespeople