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White Plains Dodge, White Plains, NY, 914 946-4445
Page 1 of 1
Date: August, 12 2007
0 out of 10
Report ID #2367
We went to White Plains Dodge dealership to buy a car. We traded our Ford Escape 2001 and made a $6100. We signed the contract and paperwork and left because the salesman Todd Campanella said that we would pick up both when we returned. Two days later, we went to pick up the paperwork and the vehicle. Recently, we found out from Chrysler Financial that we have a lease not a purchase. And, aftermaking 47 payments of $657.44 we have to make a final payment of $15,000.00. We never discussed, agreed or signed for this. We believe the paperwork was changed after we left. The word lease never came up at any time. The contract does not say lease at the top of it. It states Retail Agreement Installment Contract. New York State Law states that if a vehicle is leased the contract must state lease at the top of it. We have objected verbally and in writing with Chrysler Financial and Chrysler Customer Service without any luck. Our conversations all eneded with them stating that the dealer is an independent body. They have not answered our letter. If we have a lease, why does the title in our possession state that we are the owner and Chrysler Financial is the lein holder? To add insult to injury the dealership went out of business. We checked with the Westchester Better Business Bureau, they have forty complaints against them since 2001 including mine. The figures don't add up where did my trade and deposit go? Todd Campanella explained to us when he called for the payoff from Ford that our trade and deposit more than covers the cost of the trade. The trade would not be added to the cost of the Dodge Durango Slt 2004 that we were purchasing. We do too much driving to even consider leasing.